Refund available within 10 days of purchase
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Custom orders bearing names or otherwise where the product could not be resold are exempt from refunds.
Refunds are exclusive of the shipping cost
We will package your order as best we can to avoid shipping damage. We aim to dispatch stocked items within 3 days. We aim to dispatch special orders within 5 working days unless otherwise advised. If you wish to speed up dispatch of an item, please add rush my order to your cart.
We ship using NZ Post. The following are their target delivery times
Standard - estimated 3 working days
Overnight non signature - target next working day from day of dispatch
Overnight signature required - target next working day from day of dispatch
Please note, once the parcel leaves our hands, we cannot guarantee that your parcel will reach you within the targeted delivery time frame.