About Us

REFUND POLICY

Refund available within 10 days of purchase

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Custom orders bearing names or otherwise where the product could not be resold are exempt from refunds.

Refunds are exclusive of the shipping cost

 

SHIPPING INFO

We will package your order as best we can to avoid shipping damage. We aim to dispatch stocked items within 3 days. We aim to dispatch special orders  within 5 working days unless otherwise advised. If you wish to speed up dispatch of an item, please add rush my order to your cart.

We ship using NZ Post. The following are their target delivery times

Standard - estimated 3 working days

Overnight non signature - target next working day from day of dispatch

Overnight signature required - target next working day from day of dispatch

 Please note, once the parcel leaves our hands, we cannot guarantee that your parcel will reach you within the targeted delivery time frame.

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